!--a11y-->
References 
Kiechel, Walter, "Sniping At Strategic Planning," Planning Review, (May 1984).
Mintzberg, Henry, "The Rise and Fall of Strategic Planning", Free Press, 1993
Porter, Michael, "What Is Strategy," Harvard Business Review, Nov-Dec 1996.
Norton, David, "Building A Management System to Implement Your Strategy," Renaissance Solutions, 1996.
Kaplan, Robert and Norton, David, "The Balanced Scorecard – Measures That Drive Performance" Harvard Business Review, Jan-Feb 1992.
Rigby, Darrell, "Management Tools and Techniques: 1998", Bain & Company, Boston.
Quotes from "Letters to the Editor," Harvard Business Review, March-April, 1996.
Ibid.
Ibid.
Ibid.
Stewart, Thomas, Intellectual Capital, Nicholas Brealy, London, 1998.
Kotter, John, Leading Change, Harvard Business School Press, 1996.
Senge, Peter, The Fifth Discipline, Doubleday, New York, 1990.
SAP AG, "SAP Strategic Enterprise Management – Enabling Value Based Management" (White Paper), 1998.
SAP AG, "SAP Strategic Enterprise Management – The Functions – A Closer Look" (White Paper), 1999.
