Expected Event 

Definition

An expected event is an event that can be defined before the corresponding business process has begun and that describes the normal flow of the business process.

Examples of expected events are the expected arrival time of a service provider or the expected time of an order confirmation or confirmation of a quality check.

Use

·        SAP Event Management (SAP EM) needs expected events to be defined to monitor overdue or unreported events.

·        You can use expected events that have been defined and then fulfilled as quality criteria (for example, service provider punctuality, quality assurance).

In Customizing for SAP EM you define an expected event profile. You define the list of expected events in this profile. You also use this to specify the database fields relevant to SAP EM.

The profiles allow SAP EM to automatically create expected events for an event handler.

Structure

The expected event contains:

·        A location type

·        A location ID

·        A partner type

·        A partner ID

·        A date

·        A time

If required, you can define functions for checking the location and the partner, and for transferring location and partner data.

If required, you can define the date and time with tolerances.

You can also define additional dates and times for your own purposes, for example, for adhering to base plans.

You can specify several expected events as a profile group within the expected event profile. In this way, SAP EM can create recurring expected events multiple times.

Integration

The following options are available for reporting data for the list of expected events to SAP EM:

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       1.      You send the data for an expected event:

¡        From the application system

¡        Externally from an external system

       2.      SAP EMdetermines the data for an expected event itself.

You specify in SAP EM that your partner is to report the shipment end. You also specify that the date for proof of delivery by the customer is to automatically be set for two days after shipment end has been reported. In this case, SAP EM automatically calculates the time for the expected event Proof of Delivery by Customer after the service provider has reported the shipment end.