In SAP Business One, you can define different messages to be sent as internal messages, emails, SMS messages, and faxes. The messages can be sent to the system users as well as to defined business partners. You can also send messages to any other recipients. You can either send messages to individual recipients or use the distribution list to send messages to groups of recipients.

You can also utilize alerts to send messages to selected users each time a specific event occurs. You can predefine such messages. In addition, if you have defined a release procedure for entering purchasing and sales documents, the workflow for an approval procedure also utilizes these messages.

If you want to send emails, SMS and fax messages from SAP Business One you must install the necessary communication software . Note that sending by SMS is only available in Israel and Panama.