An instruction to the recipient of a payment order from the ordering party of a payment order to cancel processing of the payment order or recipient items.
A distinction is made between the recall of a payment order and the recall of a recipient item.
You can cancel payment processing of a complete payment order or single recipient items within a batch of payments by creating recalls. A recall can be of the following recall types:
Bank payment order recall of a complete payment order
Customer payment order recall of a complete payment order
Bank item recall of a single recipient item
Customer item recall of a single recipient item
You can create recalls manually by uploading a recall document or the system creates recalls when it receives a file from a feeder system that contains the recall data. When a recall is created, the system assigns it to one of the following recall groups:
Manual
For recalls that you create manually
SWIFT
For recalls converted from the SWIFT message format
Request for Cancellation (RfC)
For recalls converted from a request to cancel a SEPA Direct Debit (SDD) transaction
For more information about manual and SWIFT recalls, see Recall Processing. For more information about requests for cancellation, see Request for Cancellation.
Active SCT Recall
When you create an active SCT recall, FS-PE creates a corresponding request agent object. For more information about active SCT recalls, see Active Recall of SEPA Credit Transfers.
Passive SCT Recall
When you create a passive SCT recall, FS-PE creates a corresponding request agent object. For more information about SCT passive recalls, see Passive Recall of SEPA Credit Transfers.
You can define the attributes that are required, optional, and additional in recalls in Customizing for Payment Engine under
.You manage recalls either in dialog mode or by using Business Application Programming Interfaces (BAPIs). To do so in dialog mode, choose
from the SAP Easy Access menu.For more information, see Recall Management.
A recall consists of required, optional, and additional attributes that you can define. These vary, depending on whether the recall is for a payment order or a payment item.
A recall can have one of the following statuses:
Recall Status |
Description |
---|---|
Manually Created |
The system has detected the recall data, but neither the system nor a user has activated it yet. |
Active |
The system or a user has activated the recall and the system searches for matching payment orders or payment items. |
Matched |
The system has found matching payment orders or payment items. |
Inactive |
The system or the user has deactivated the recall – matching payment orders or payment items were already posted or cleared. |
Legally Active |
The system or the user has deactivated the recall but matching payment items were previously processed. For legal and archiving reasons this status is different than the Inactive status and is called Legally Active. |