Developing Voice-Enabled
Applications
SAP NetWeaver Voice provides the means to make business processes accessible by telephone at any time. The Voice Kit is integrated with Visual Composer and provides you with a graphical development environment for configuring, modeling, debugging, and deploying custom voice applications.
Voice applications use speech recognition and touch-tones to automate interactions with telephone callers to gather and process information and to route calls to other applications or telephone numbers. They can help you automate a variety of high-volume, routine enquiries and they provide access to back-end systems and Web services.
Topics
Provides information about the key features of the Visual Composer Voice Kit and a tutorial for creating a simple voice application
Provides basic concepts of voice-enabled application design, Voice Kit architecture, and life-cycle management
Contains a typical development workflow, voice-enabled application configuration, modeling, and deployment
Includes a technical collection of NetWeaver Voice data, including descriptions of voice entities, a list of VoiceXML gateway drivers, and a glossary of terms
Provides suggestions and alternatives for voice modeling, deployment, and implementation issues