Monitoring Using CCMS

The SAP Computing Center Management System provides a special alert monitor for SAP NetWeaver Process Integration (PI). You can use this alert monitor to monitor the PI components on AS ABAP and AS Java (including the Business Process Engine) centrally. You can also use it to identify different categories of system errors and application errors in the various interfaces and interface namespaces of the components involved.

Besides the information on the monitored components, the alert monitor also provides information about the qRFC queues relevant for PI. These queues ensure that messages in PI are processed exactly once only, and that they are processed in chronological order. For more information, see Queued RFC (qRFC) .

The CCMS Alert Monitor provides the following features:

• Automated, central monitoring that does not require any administration tasks, except where alerts occur.

• Proactive monitoring by means of alerts that are triggered as soon as a particular threshold value is not reached, or is exceeded.

• Support for problem solving through predefined analysis functions, which you can use to remove the cause of an alert in a particular component.

CCMS alert monitoring is part of SAP NetWeaver AS; it is not a feature specific for PI only. There is also a CCMS monitor where you can find information on the status of the PI runtime cache. For more information about CCMS Alert Monitoring and other CCMS monitors, see Alert Monitor .

• You have used the transaction CCMS Customizing Monitoring Architecture (RZ21) to create the system group ExchangeInfrastructure_Systems in the system in which you want to run the central monitoring of all your PI components.

  This system group defines which systems (components) are displayed in the top node of the monitor tree. To create the system group:

  1. Choose  Technical infrastructure  Configure Central System  Create Entry for Remote System  from the menu and maintain all your PI systems (components).

  2. Choose  Technical infrastructure  Configure Central System  Maintain system groups  and define the system group ExchangeInfrastructure_Systems comprising the systems created previously.

  If you are setting up monitoring in a local system that is part of the system group, you can include it in the group by specifying the system ID.

  For more information about system groups, see System Groups in the Alert Monitor .

• You have activated CCMS monitoring by using the configuration parameter of the same name from the MONITOR category. For more information, see Displaying/Changing Configuration Data .

• You have started the alert monitor by calling the transaction S_B6A_52000011 and are in the Current status view. In this view, you can see the tree structure of your monitor and monitor the current values of your monitoring attributes.

  You can also start the CCMS alert monitor in one of the following ways:

  • Call transaction CCMS Monitoring (RZ20). In this monitor, expand the node SAP CCMS Monitor Templates and select the template Process Integration .

  • In Runtime Workbench, choose Component Monitoring and then choose CCMS .

Alerts are a central element of monitoring. They report malfunctions quickly and reliably, for example, when a particular threshold value is exceeded or not reached, or a component is inactive for a specific length of time. The alerts are assigned different colors to make them easier to read (yellow for a warning and red for a problem) as well as a numeric value indicating the severity of the malfunction. There are two views for displaying the data:

• In the Current status view, you can see the tree structure of your monitor and monitor the current values of your monitoring attributes. If you want to analyze an alert, double-click the relevant monitoring tree element.

• The Open alerts view enables you to check what has happened in the system since the last check. In this view, you can check whether yellow or red alerts (warnings or problems) have occurred. To navigate to the Alert Browser from this view, double-click an alert. This browser displays all alerts that have not yet been analyzed in a flat hierarchy.

The Current status view explains the functions of the alert monitor for the following components:

• ABAP Components

• qRFC Queues

• Java Components

• Business Process Engine

In addition to this component view, you can also change the configuration so that you can display the following information:

• Outstanding alerts from the alert categories defined for PI.

• Adapter-specific processing errors for each Adapter Engine.

• Current number of messages in processing for each Adapter Engine

To display and analyze open alerts, navigate to the Open alerts view. Once you have analyzed an alert and taken any necessary action, choose Complete alerts to remove it from the open alerts display.