Select language:

Component documentation Universal Worklist Configuration 

The Universal Worklist (UWL) gives users unified and centralized way to access their work and the relevant information in the portal. It collects tasks and notifications from multiple provider systems – SAP Business Workflow, Collaboration Task, Alert Framework and Knowledge Management Recent Notifications - in one list for one-stop access.

Administration and configuration for the Universal Worklist (UWL) is described in this section.


UWL is integrated with:

  SAP NeWeaver Portal

  Application Server Java (AS Java)

  SAP Business Workflow

  Collaboration Task

  Alert Management

  Knowledge Management Collaboration Recent Notifications



  As an administrator, you have full administration rights for the Portal and the required business workflow rights in back-end system (reference roles such as SAP_BC_BMT_WFM_UWL_ADMIN and SAP_BC_UWL_ADMIN_USER). Refer to SAP note 941589.

  Make sure that each user is known to all connected SAP systems as per role requirement (make sure that there is one-to-one mapping between the portal user and the backend user)

  If an iView is based on a system object defined in your system landscape (see System Landscape), you must assign user permission for the relevant user, group, or role to the system object, as well. User permissions assigned to a system permits the iView to retrieve data from the respective back-end application through the system object at runtime.

  Each connected SAP system for back-end system (below release 7.0, WP-PI plug-in 6.0) has the connection to its respective SAP Internet Transaction Server (ITS)

For information on SAP Enterprise Portal plug-in, see SAP note 655941.

Authorizations needed for working with Business Workflow

  Normally, when the corresponding back-end system user already has the correct authorization to work on the Business Workflow directly, no additional setup is required when working in UWL. However, if there are any backend function module authorization issues, see SAP note 938717.

Overview of Configuration Steps

If you want to use the UWL only for collaboration tasks and for KM notifications, no minimal configuration is required at all. For showing tasks, alerts and notifications from back-end systems in the UWL you have to complete some mandatory configuration steps:

1. Define SAP System

1.  In the portal, navigate to System Administration  System Configuration  System Landscape.

Select a preferred location in the Portal Content catalog and create a new system.

2.  From the context menu, choose New  System (from template).

3.  Depending on your SAP system, choose one of the templates listed, for example SAP system with load balancing.

4.  On the General Properties screen, enter System Name, System ID and Master Language for the new system and choose Next.

5.  Choose Finish and open the system object for editing.

6.  Define the settings for technical connections, specific for your SAP system.

7.  Define user mappings:

a.  From the Property Category dropdown menu, select User Management.

b.  From the User Mapping dropdown menu, select Choose Type. Enter the details specific for your system.

8.  From the Display dropdown menu, select System Aliases.

a.   Enter a unique ID of the system.

b.  Choose Add and save the changes.

9.  Map each portal user that will use UWL to the relevant backend user.

2. Register the System Alias

1.  In the portal, navigate to System Administration  System Configuration  Universal Worklist & Workflow   Universal Worklist – Administration.

2.  Create an alias by choosing New and enter a name of the system alias. The alias name must correspond to unique ID of the system you defined in Step 8 above.

3.  From the Connector Type dropdown menu, select WebFlowConnector and choose Save.

4.  Register work item types:

a.  In the table System Alias, select your system.

b.  Push the Register pushbutton to generate an XML file for item types.

3. Test the Connection

1.  In the portal, navigate to System Administration  System Configuration  System Landscape. Select the SAP system you defined in Define SAP System.

2.  In the context menu, navigate to Open -> Connection Tests.

3.  Under System Connection Tests, select Connection Tests and push the Test pushbutton. You can view the test details and results.

Reference Documentation

  For information on how to use the Universal Worklist features, and definitions of key terms on the user interface, see the Universal Worklist End User Guide. 

  Universal Worklist Technical Operations Manual.


Any software coding and/or codelines/strings included in this documentation are only examples and are not intended to be used in a productive system environment. The code is only intended better explain and visualize the syntax and phrasing rules of certain coding. SAP does not warrant the correctness and completeness of the code given herein, and SAP shall not be liable for errors or damages caused by the usage of the code, except if such damages were caused by SAP intentionally or grossly negligent.

Was this page helpful to you?