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Process documentation  SCF Configuration Locate the document in its SAP Library structure

This section describes the process of configuring SCF so that it can connect Collaboration users to the various types of SCF services.

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Upon installation of Collaboration for SAP Enterprise Portal, synchronous collaboration services are not activated.  You must activate the service types before they can be used.  To activate service types, see Activated Service Types.

 

Two Synchronous Collaboration (SC) service providers are included with Collaboration for SAP EP:

·        SAP RTC, which provides service type application sharing

·        WebEx, which provides WebEx online meeting services.  For more information regarding WebEx services, see http://www.webex.com/.

Process Flow

When Collaboration for SAP EP components are installed, SCF is delivered with default configuration parameters, and should function initially without change, once the service types have been activated. 

When a new SCF connector for a service type is loaded into the portal, configuration parameters for that connector are automatically created.   However, the new service type must be activated.  See Activated Service Types.

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The following two steps must be performed:

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·        Modify service providers ( See Service Providers)

·        Activate services (See Activated Service Types)

 

The following additional configuration steps may be required:

·        Configure User Mapping

·        Configure SCF Services for Collaboration Launchpad

 

Configuration Framework

To configure the Synchronous Collaboration service providers and service types, do the following:

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       1.      Log onto the portal with the role of System Administration.

       2.      Select the System Administration iView. 

       3.      Select System Configuration ® Knowledge Management ® Configuration

       4.      Drill down the folder hierarchy through Collaboration ® Synchronous Collaboration Services to the list of class link: Service Registry

       5.      Select a link to perform the configuration activity required.

 

Result

You are ready to perform the configuration.

 

Error Messages

If you receive an SCF error message during execution of the form “SCF_EXC_xxx”, see Exception Messages for an interpretation of error message codes. 

 

 

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