Development of Satisfaction and Importance
Over Time 
Technical name: 0CAS_IS01_Q0003
Use
This query displays
the development over time of satisfaction and importance for individual
performance parameters in the sample questionnaire for the analytical
application 
Customer Satisfaction
and Loyalty.
This query is based on the InfoSet Reporting on Importance (0CAS_IS01), which in turn is based on the transactional ODS object Results on Importance (0WS_O02).
Rows
|
InfoObject |
Description |
|
Question |
Columns
|
InfoObject |
Description of the InfoObject (and Restriction or Calculation Formula) |
|
Satisfaction 2001 |
Key Figure Mean Valuation, Characteristic Calculation = D_SAP_2001 |
|
Satisfaction 2002 |
Key Figure Mean Valuation, Characteristic Calculation = D_SAP_2002 |
|
Importance 2001 |
Key Figure Importance, Characteristic Calculation = D_SAP_2001 |
|
Importance 2002 |
Key Figure Importance, Characteristic Calculation = D_SAP_2002 |