Providing Information In the Event of Problems Accessing Rooms 

You can provide information pages for situations in which users cannot access rooms. You can use information pages to achieve the following:

●      Inform users about the issue

●      Prevent nonmembers of a room launching pages or iViews in the room

SAP specifies the storage path and the IDs of the information pages for particular issues.

Procedure

       1.      In the portal, choose Content Administration ® Portal Content.

       2.      Expand the Portal Content folder in the Portal Catalog.

       3.      In the com.sap.ip.collaboration folder, create a folder for the information pages with the folder ID RoomNavigation.

The uppercase and lowercase format of the folder ID must be identical to the name in this step.

       4.      In the RoomNavigation folder, create the page required for each issue.
Enter the ID of the page in accordance with the overview below and follow the specified uppercase and lowercase format exactly.

Issue	Page ID	Example of Use
Room is locked	RoomLocked
Link to the room is invalid	TargetNotValid	The room or room part has been deleted.
Not a room link	NoRoomRelatedNavigation	If changes are made and the room link points to an object that does not belong to a room.
Room cannot be found	RoomNotFound
User is not a member of the room.	NoMember	A user is trying to launch a page in the PCD that does not belong to any of his or her rooms.

       5.      Create an iView and provide the information required in it.

You can copy an existing iView for this purpose, for example, a news iView, and enter the information as a news item.

       6.      Assign the iView to the page.