Managing Tasks in the Universal Worklist 

The universal worklist enables SAP portal users to manage their work by bringing together tasks from different workflow systems, including:

●      Workflows

●      Alerts

●      Knowledge Management (KM) notifications

●      Collaboration tasks

The universal worklist is used as the central access point to tasks, alerts, and notifications. You can access the UWL to manage and track your tasks.

Features

The universal worklist:

●      Gives you a unified and centralized way to access your work and the required information

●      Aggregates workflow tasks from different systems in one worklist

●      Displays additional information as required from document and object repositories, including attachments and other details

●      Helps you to make decisions and execute actions

●      Allows you to personalize the presentation of work items

●      Allows portal users to assign another user as their substitute for work items in case of absence

 

The collaboration task allows you to spontaneously create work items with the help of wizards for creating tasks. These details and the user interface description are also included in this guide.