Knowledge Management
Architecture
TREX Components
Administration Guide
Initial Configuration Tasks
Configuring Channels
Assigning the Content Manager Role
Assigning Permissions to Folders
System Administration
System Configuration
Content Management Configuration
Before You Start: Important Information
Normal and Advanced View in the Configuration iView
Export and Import of Configuration Data
Queued Update
Configuring KM for Heterogeneous System Landscapes
Configuration Structure
WebDAV
WebDAV Protocol
Providing Portal Drive to Client PCs
Repositories and Repository Managers
Internal Repositories
CM Repository Manager
Taxonomy Repository Manager
User Management Repository Manager
Content Exchange Repository Manager (ICE)
GUID Repository Manager
PCD Repository Manager
Reporting Repository Manager
Entry Point Repository Manager
Entry Point Providers
Changing Labels and Symbols for Entry Points
Thumbnail Repository Manager
Plug-Ins for Thumbnails
Virtual Root Repository Manager
External Repositories
File System Repository Manager
Integrating Documents from a Windows System into KM
Configuring a Servlet Engine User
Creating a System in the Portal System Landscape
Specifying User Mapping
WebDAV Repository Manager
Integration and Configuration of the WebDAV Repository Manager
Creating a System in the Portal System Landscape
Specifying User Mapping
Lotus Notes Repository Manager
Integration and Configuration of Lotus Notes Repository Manager
Carrying Out Preparation Steps
Configuring the Lotus Notes Repository Manager
Creating a System in the Portal System Landscape
Specifying User Mapping
Web Repository Manager
Web Sites
Web Property Extractors
Examples of the Configuration of Text Properties
Crawling and Indexing a Web Repository
Permissions for Accessing Web Repositories
Legacy Web Repository Manager
Simple Web Repository Manager
Web Addresses
Security Managers
Repository Filters
Content Filters
XSLT Filter
HTML Filter
HTML Stylesheet Filter
HTML Filter for Portal Stylesheets
XML Forms Repository Filter
Property Filters
Discussion Filters
Namespace Filters
Read Permission Filter
Using Placeholders
Repository Services
Application Property Service
Service ACL service
Access Statistics Service
Subscription Service
Subscription Event Mapping
Time-Based Publishing Service
Status Management Service
Layout Service
Collaboration Services
Global Services
Audit Log Service
Cache Service
Client-Side Caching of Static Objects
Crawler Service
Crawlers and Crawler Parameters
Resource Filters
Network Paths
Content Exchange Service
Cluster Monitor Service
Index Management Service
System Landscape Service
System Landscape Definitions
Content Management System
Lotus Notes System
HTTP System
Default Proxy System
Windows System
Mime Handler Service
Notificator Service
Object Type Handler Service
Publishing Pipeline
Pipeline Add-Ons
Property Metadata Service
Predefined Properties
Export and Import of Properties and Metadata
Changing Labels for Properties
Importing an Example Project Into SAP NetWeaver Developer Studio
Exporting and Deploying PAR Files
Date and Time Specification for Properties
Weighting of Properties for Search
Property Structure Service
Property Structures
Reporting Service
Resource Type Registry Service
Resource Types
Scheduler Service
Scheduler Times
Scheduler Tasks
Scheduler Tasks for Time-Dependent Publishing
Content Exchange Task Queue Reader
Index Service Task Queue Reader
Polling Scheduler Task
Garbage Collector Scheduler Tasks
Report Scheduler Task
Scheduler Sequences
Task Queue Service
Template Service
URL Generator Service
URI Mapper Service
Virus Scanner Service
Internal Services
Application Log Service
Checkout Service
Global Attachments Service
File System Mount Service
Service for Form-Based Publishing
Service for Registering Properties
Inbox Service
Quick Poll Service
Relation Service
Filter Service for Resource Lists
Resource Filter Service
Utilities
ACL Security Manager
Caches
Components and Their Caches
Channels
Channel Originators
URL Access For Content
MIME Types and Symbols
Online and Local Editing
HTML Editor
Service Users
System Principals
User Interface
Structure of User Interface
Priority of Settings
Where Do I Set the User Interface?
Extension of User Interface
Explorer Interface
Configuration
Resource Renderer Settings
Collection Renderer Settings
HTML Collection Renderer Settings
Displaying Properties
Image Maps
Creating and Integrating an Image Map
Creating an OTH File
Layout Sets
Preview of Layout Sets
Advanced Copying of Layout Sets
Exporting and Importing Layout Sets
Layout Profiles
Default Layout Profile
Debugging Settings
MIME Types for Online Preview
Integrating and Mapping Java Classes
Layout Controllers
Flavors
Resource Renderers
Collection Renderers
Components
Plug-Ins for Layout Profiles
Details Dialog Box
Properties in the Details Dialog Box
Areas in the Standard Overview
Alternative Details Dialog Box
User Interface Commands
Commands and Command Groups
Changing Labels for Commands
Menus
Default Search Dialog Box
Search Components
Search Options
Properties for Search Queries
Commands Relating to the Search Dialog Box
Defining the Search Languages
Configuration of the Sponsored Links Function
Configuring the Search for Portal Pages and iViews
Form-Based Publishing
Availability of XML Forms
XML Forms Persistence Resource Renderer
Reports
CM Repository File System Check
CM Repository Database Check
Unconfigured CM Repositories
CM Repository: FS-DB Database Synchronization
Scheduler Tasks Report
Index Administration iView
Creating an Index
Index Groups
Crawler Parameters and Schedule
Assigning Data Sources
Canceling the Assignment of a Data Source
Creating Taxonomies for an Index
Deleting a Taxonomy
Synchronizing Taxonomies
Export and Import of Taxonomies
Document Type Definition for a Taxonomy
Comparing Taxonomies
Extending the Search Query
Permissions for Indexes
Permissions for Searching
Indexing Status
Reindexing and Incremental Update
Deactivating Indexes
Filtering Documents To Be Indexed
Index Information
Monitoring, Logging, and Tracing
Component Monitor
Cluster Monitor
Cache Monitor
TREX Monitor
Index Server Fundamentals
Index Server
Index
Queue Server Fundamentals
How does the queue server work?
What is a Queue?
What does the status of a queue mean?
What does the status of a document mean?
Checklist for Routine Operation
Monitoring Queues
Information on Processing Documents
Filters for Displaying Documents
Queue Parameters
Start Condition
Transmission and Indexing
Integrating the Delta Index
Index Replication
Repeating Processing and Tracing
Status Information
Optimizing Performance
Deleting Documents from a Queue
Suspending a Queue
Activating a Queue
Triggering the Processing of a Queue
Resetting the Error Status
Displaying Index Parameters
Emptying the Search and Classification Cache
Crawler Monitor
Indexing Monitor
Application Log
Logging Configuration Changes
Content Administration
Initial Portal Content
Roles
Workset: KM Configuration
Workset: KM Monitoring
KM Content Workset
Initial Content for Content Managers
Workset: Layout Examples
Initial Content for Users
iView Templates
iView Templates for End Users and Content Managers
KM Classification Inbox iView
KM Content Exchange Subscriber iView
KM Content Exchange Syndicator iView
KM Documents iView
KM Documents iView Without Content Filters
KM Navigation iView
KM Quick Poll Administration iView
KM Quick Poll iView
KM Recent Notifications iView
KM Search iView
Search Methods
Searching by Document Properties
KM Subscriptions iView
KM Taxonomy Query Builder iView
KM Taxonomy Trainer iView
KM Upload iView
KM XML Forms Builder iView
iView Templates for Administrators
KM Cache Monitor iView
KM Configuration iView
KM Crawler Monitor iView
KM Index Administration iView
KM TREX Monitor iView
KM Content
Permissions iView
Permissions in KM Repositories
Permissions (for the Item Itself)
Service Permissions
Permission Owners
Resetting Permissions
Resetting Folder Settings
Reports
Copy
Delete
Permissions Report
Propagation of ACLs
Propagation of Properties
Cluster-Wide Analysis of the Cache Load
Resource Locks
Virus Scan Report
Cleaning Up Subscriptions
User Resources
User Validity
Security Configuration
Configuration of the TREX Security Settings
Secure Communication Between TREX Components and the Application
Using the Cryptography Tools
Downloading the SAP Cryptographic Library
Configuring SAPGENPSE for Use
Setting Up SECUDIR and Saving Files (Windows)
Setting Up SECURDIR and Saving Files (UNIX)
Usage of Keystores
Downloading the SAP Java Cryptographic Toolkit
Providing Cryptography Software for the Apache Web Server
Secure Use of TREX Admin Tools
Assigning Roles and Profiles to Authorization Object S_TREX_ADM
Specifying a Password for the Proxy Server
Configuring ISAPI Server Extension for Secure Communication
TREX Preprocessor and the Web Server of the Application (HTTPS)
Generating a Keystore using SAPGENPSE
Importing the Root Certificate of the Web Server
TREX Web Server and TREX Java Client (HTTPS)
Providing the Certificates for the Java Client
Creating the Keystore
Generating the Certificate Request
Importing Certificates
Adding User-Based Permissions
Providing the Certificates for the IIS Web Server (Windows)
Generating the Certificate Request
Importing the Certificate to the Web Server
Configuring Secure Communication on the Web Server
Importing the Root Certificate of the CA
Authenticating the TREX Java Client
Troubleshooting
Providing the Certificates for the Apache Web Server (UNIX)
Generating Certificates and Keys
Modifying the Configuration File of the Apache Web Server
Modifying the Start Mode of the Apache Web Server
TREX Web Server and TREX Name Server (HTTPS)
Configuring the TREXWebServer.ini INI File
Requesting Certificates
Importing Client and Root Certificates
Authenticating the TREX Name Server
Secure Communication Between the TREX Servers (TREXNet)
Configuring the Java Client for Secure TREXNet
Configuring TREXNet for Secure Communication
Technical Operations in Detail
Monitoring KM with SAP Solution Manager
Monitoring TREX with the SAP Solution Manager
Installing TREX Monitoring Functions Using a Script
Availability Monitoring (Heartbeat) with GRMG
Configuring Availability Monitoring (Heartbeat)
Setting Up GRMG Monitoring for TREX
Monitoring Availability
Troubleshooting When Status Is White
Troubleshooting When Status Is Red
Monitoring System Status, Central Configuration, and Alerting
Reporting for Parameters and Versions
Monitoring Log Files
Monitoring Processes
Activity Tracing
Configuring Activity Tracing
Registering Activity Tracing
Displaying Activity Traces
TREX Admin Tools
TREX Admin Tool in the SAP System
Queue Server Administration Area
Queue Server Fundamentals
How does the queue server work?
What is a Queue?
What does the status of a queue mean?
What does the status of a document mean?
Monitoring Queues
Triggering the Processing of a Queue
Activating a Queue
Suspending a Queue
Emptying a Queue
Information on Processing Documents
Technical Information on Documents
Deleting Documents from a Queue
Queue Parameters
Start Condition
Transmission and Indexing
Integrating the Delta Index
Index Replication
Repeating Processing and Tracing
Status Information
Optimizing Performance
Resetting the Error Status
Infrastructure Topology Area
TREX Admin Tool (Stand-Alone)
Starting the TREX Admin Tool
Queue Area
Queue Server Fundamentals
How does the queue server work?
What is a Queue?
What does the status of a queue mean?
What does the status of a document mean?
Monitoring Queues
Queue Parameters
Start Condition
Transmission and Indexing
Integrating the Delta Index
Index Replication
Repeating Processing and Tracing
Status Information
Optimizing Performance
Triggering the Processing of a Queue
Suspending a Queue
Activating a Queue
Emptying a Queue
Resetting the Error Status
Creating a Queue
Deleting a Queue
Information on Processing Documents
Technical Information on Documents
Deleting Documents from a Queue
Filters for Displaying Documents
Index Area
Index Server Fundamentals
Index Server
Index
Activating the Delta Index
Integrating the Delta Index Manually
Creating an Index
Deleting an Index
Emptying an Index
Preprocessor Area
Landscape Area
Information on the TREX Servers
Starting and Stopping the TREX Servers
Information on Communication Between the TREX Hosts
TREX Alert Monitor
Configuring the TREX Alert Monitor
Starting the TREX Alert Monitor
E-Mail Formats
alertMonitor.py Script
Configuration File TREXAlertMonitor.ini
[Version] Section
[Checks] Section
[Search] Section
[TraceFileAnalysis] Section
[Logging] Section
[Mail] Section
TREX Alert Monitor Messages
Failed Replication
Inactive HTTPServer
Inactive IndexServers
Inactive NameServers
Inactive Preprocessors
Inactive QueueServers
Index Info
Invalid Master Snapshots
Master Indexes at Backup
No Master IndexServer
No Master QueueServer
No Slave IndexServer
No Slave Snapshot Import
No Snapshot Export Started
Pending IndexServer Requests
Pending PreProcessor Requests
Pending QueueServer Requests
Queue Info
Queues at Backup
Restarted Services
Round Robin IndexServer
Round Robin Preprocessor
Round Robin QueueServer
Unassigned Master Indexes
Unassigned Queues
Unassigned Slave Indexes
Version Info
Starting and Stopping TREX
Starting and Stopping TREX on Windows
Starting the TREX Daemon
Stopping the TREX Daemon
Starting and Stopping Individual TREX Servers
Starting the Web Server
Stopping the Web Server
Starting and Stopping TREX on UNIX
Starting the TREX Daemon
Stopping the TREX Daemon
Starting and Stopping Individual TREX Servers
Starting and Stopping the Web Server
Data Backup and Restore for TREX
Data Backup (Online) and Restore
Complete Data Backup and Restore (Offline)
TREX Configuration in the J2EE Engine
TREX Caches
TREX Java client
TCP/IP Communication
Logging
SSL
Activity Tracing
Name Server
Cache for Search Queries
Language Recognition and Processing with TREX
Language Recognition and Processing Function
Supported Languages
Supported Languages with Restricted Functionality
Languages that TREX Can Process
Configuring Language Recognition
File Formats Supported by TREX
Excluding File Formats from Processing
Excluding Parts of XML and HTML Files From Indexing
Changing Proxy Server Settings
Configuring Queue Parameters
Delta Index Configuration
Delta Index
Activating the Delta Index
Integrating a Delta Index into the Main Index
User Guide
Knowledge Management Scenarios
Initial Content for Users
Finding and Working with Information
Navigation in Folders
Entry Points
Basic User Interface Elements
Details
Properties
Folder Content Display
Selecting Columns for Display
Thumbnails
Portal Favorites
Searching
Searching for More Than One Term
Search Options
Using Placeholders
Search Results
Functions for Objects in KM Folders
Ratings
Review
Feedback
Personal Notes
Subscriptions
Subscription Settings
Subscription iView
Creating and Publishing Content
Creating and Changing Documents
HTML Editor
Editing Documents Locally
Accessing Documents Using WebDav
Including a Knowledge Management Folder as a Web Folder
Setting Links in Documents To Objects in KM Folders
Locking Documents
Document Versioning
Lifetime of Documents
Publishing with an Approval Process
Approval Status of a Document
Status Management
Setting Up the Approval Process
Deactivating the Approval Process
Working with Folders in Windows (Portal Drive)
Content Manager Guide
Initial Content for Content Managers
Explorer
Settings for Folders
Folder Content Display
Selecting Columns for Display
Thumbnails
Manual Ordering of Objects
Templates
Managing Templates
Storing Templates and Template Groups
Organizing Objects in KM Folders
Links
Link Lists
Sponsored Links
Virtual Folder Hierarchies
Taxonomy Explorer
Common Folders
News Authoring iView
Names and IDs of Objects in KM Folders
Taxonomies and Classification
Taxonomies
What is a Query-Based Taxonomy?
What is an Example-Based Taxonomy?
Creating a Taxonomy
Index Administration iView
Creating an Index
Index Groups
Crawler Parameters and Schedule
Assigning Data Sources
Canceling the Assignment of a Data Source
Creating Taxonomies for an Index
Deleting a Taxonomy
Synchronizing Taxonomies
Export and Import of Taxonomies
Document Type Definition for a Taxonomy
Comparing Taxonomies
Extending the Search Query
Permissions for Indexes
Permissions for Searching
Indexing Status
Reindexing and Incremental Update
Deactivating Indexes
Filtering Documents To Be Indexed
Index Information
Creating a Query-Based Taxonomy
Creating a Query-Based Taxonomy from Scratch
Creating a Query-Based Taxonomy Using a Folder Hierarchy
Hierarchical Search Queries
Taxonomy Query Builder
Defining Search Queries (Simple View)
Defining Search Queries (Advanced View)
Copying and Pasting Search Queries
URL-Based Search Queries
Update Log
Creating an Example-Based Taxonomy
Creating an Example-Based Taxonomy from Scratch
Creating an Example-Based Taxonomy Using a Folder Hierarchy
Taxonomy Trainer
Changing the Taxonomy Type
Security in Taxonomies
Classification (Classifying Documents)
What Does Query-Based Classification Mean?
What Does Example-Based Classification Mean?
Classifying Documents
Automatic Classification
Classification Inbox
Starting Automatic Classification in the Classification Inbox
Manual Classification of Individual Documents
Canceling Classification
Classification Status of a Document With Regard to a Taxonomy
Classification Status of a Document With Regard to a Category
File Operations in Taxonomies
Storage Location for Documents
Commands for Documents
Commands for Category Folders
Commands in the Folder Documents to be Classified
Commands in the Never to Classify Folder
Comparison Between Query-Based and Example-Based Classification
Content Exchange
Content Exchange Concepts
Scope of Transmitted Data
Distributing Content Using HTTP
Syndicator Tasks
Editing Syndicator Properties
Creating a User for Fetching the Catalog and Pull Actions
Creating and Managing Offers
Defining Delivery Rules for Offers
Managing Subscribers and Their Subscriptions
Subscriber Tasks
Editing Subscriber Properties
Creating a User for Push Actions
Registering a Syndicator with the Subscriber
Creating and Managing Subscriptions
Distributing Content (Offline)
Exporting an Offline Package
Importing an Offline Package
Quick Poll Administration
Creating polls
Starting and Ending Polls
Status of Polls
Campaigns
Deleting Poll Data
XML Forms Builder
Creating XML Forms
Example Projects for XML Forms
Function Bar
Shortcut Keys
Options
Data Model
Data Schema
Data Types of Schema Elements
Data Lengths and Patterns
Properties of XML Documents
Data Types of Document Properties
Validation of User Entries
Handling of Incorrect User Entries
Forms
Form Properties
Custom Forms
Multi-Language Forms
Controls
Creating Controls
References to the Data Model
Arranging Controls on a Form
Input Fields
Browser Control
Timestamp Control
Passing Default Values to Hidden Input Fields
Checkboxes, Radio Buttons, and Combo Boxes
Label Controls
Creating a Dynamic Link
Link Visibility of Label Controls
HTML in Label Controls
Pushbuttons
Images
Image Selection in XML Forms Builder
Selecting an Image in a Form
Control Selector
Example: Depicting Status with the Control Selector
Lists
Tables
Defining the Names of XML Files
Integrating User Information into Forms
Project Check
Environment Check
XML Documents on the Flexible User Interface
Displaying XML Documents on the Flexible User Interface
Linking Your Own List Forms into iViews
List Form Selection
Basic Elements of the User Interface for XML Documents
Layout Sets for XML Documents
Reports
Status Management Report
Link Consistency Report
Resource Statistics Report
Report for Time-Based Publishing
Developer Information