Monitoring the Sending of E-mails 
Use
You are able to monitor and test the distribution of BI content by e-mail in the transaction SAPConnect: Administration (System Status).
Prerequisites
You have set up the
mail server and maintained the e-mail addresses of users in the user master
data. For more information, see 
Setting Up the Mail
Server and Creating and
Maintaining User Master Data.
Procedure
Performing Routing Test
1. In the BW system, choose the transaction SAPconnect: Administration (system status) (transaction SCOT).
2. In the menu, choose Utilities ® Routing Test. The screen SAPconnect: Routes opens.
3. Enter your desired user name for the BW system as the sender.
4. For recipient address type, choose INT (Internet mail address).
5. For the recipient address, enter the e-mail address of the BW user. You are able to look at the address in user maintenance (transaction SU01).
6. To test the routing and to get explanations, in the menu, choose Routes ® Explain.
Monitor Send Requests
...
1. In the BW system, choose the transaction SAPconnect: Administration (system status) (transaction SCOT).
2. In the menu, choose Utilities ® Overview of Send Requests. You are able to see the status of sent e-mails. In the Time, Send Status, Sender and Options tab pages, you are able to specify your desired selection criteria.
If you get message number 672 Waiting for Communication Service in the status bar, it mans that the system is unable to output the send status as Transmitted.
In this case, in transaction SAPconnect: Administration (System Status) (transaction SCOT) in the menu under Settings ® Confirmation of Receipt¸ check the selected settings. Ensure that the option SAPconnect does not expect receipt confirmation for Internet mail is selected.
If you have selected the option SAPconnect expects receipt confirmations for Internet mail, it could be that the recipient of the e-mails sent does not send back a confirmation of receipt. The system then outputs message number 672.
See also: