Delete Personalized Information 

Procedure

You can delete the personalized view information for one user and for all users.

To delete personalized view information:

       1.      On the portal select System Administration ® System Configuration ® Universal Worklist and Workflow  ® Universal Worklist Administration.

       2.      Scroll down to Universal Worklist – Content Configuration.

       3.      Choose the Reset View Personalization to Original View option.

       4.      To delete the personalized information in all views of one user, or of all users, in the configuration, enter the * (asterisk) character in the Personalized View Name field.

You cannot delete the personalized information of one view by entering the view name. Leaving the field empty has the same effect as entering the * (asterisk) character. The personalized information in all views will be deleted.

       5.      In the User Logon Name field, enter the user whose personalized information you want to delete.

To remove all personalized information for all users, leave the field empty or enter the * (asterisk) character.

       6.      Choose Remove Personalizations to delete the specified personalized information.

For information on user personalization, see Personalizing the UWL Display.