Checks in SAP GRC Global Trade Services (SAP GRC GTS) can result in blocked business partners and documents. When documents are involved, the checks may also determine technical incompleteness. In both cases, the check results can prevent further progress in the process. The system blocks further processing in SAP GRC GTS and, when documents are involved, the logistics documents in your feeder system as well. You can use these checks in SAP GRC GTS for partners and document types in the following areas:
SAP Compliance Management
Sanctioned Party List Screening
SAP Risk Management
Letter of Credit Processing
When a logistics document in the feeder system is blocked due to a check of partners or documents in SAP GRC GTS or technical incompleteness, you can configure notifications for a defined group of users. This helps you minimize the response time for processing interrupted logistics processes. To route notifications of blocked documents and partners properly for each situation, you can assign a separate user group to each combination of foreign trade organizational unit and document type. To route notifications for technically incomplete documents, you can assign a separate user group to each combination of foreign trade organizational unit and legal regulation.
You have set the Send Mail flag in the activities of the Implementation Guide (IMG) for SAP GRC GTS in which you define the document types for SAP Compliance Management or the Letter of Credit Processing and Restitution services for SAP Risk Management.
You have defined the user groups you want to notify.
If you want to use a customs text and subject line for e-mail notifications, you have implemented the corresponding Business Add-In in line with your needs.
Go to the area menu of SAP GRC Global Trade Services and choose
Notification Control for Incomplete Documents
Notification Control for Blocked Documents
Notification Control for Blocked Partners
Choose New Entries.
Use the input help to choose the foreign trade organizational unit for which you want to define the user group.
Define the data that you want to use in combination with the foreign trade organizational unit to control notification of the user group in case of blocked or technically incomplete documents.
Use the input help to choose the user group you want to notify, and then save your entries.