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Function documentation Displaying the Dunning History 

Use

From the dunning history, you can see which items have been dunned in a particular area.

Prerequisites

At least one complete dunning run, consisting of a dunning proposal run and a dunning activity run, has been executed successfully.
You have defined display variants in case you wish to influence the layout of the list containing the dunned items.

Features

The system carries out an authorization check for the following authorization objects for the document:

·  F_KKKO_BUK (authorization in company code)

·  F_KKKO_GSB (authorization in business area)

·  F_KKKO_BEG (authorization for account via authorization group of contract account)

The dunning header contains the field content for the company code and business area that is required for the check. The contract account in the dunning header determines the authorization group. If no contract account is specified in the dunning header (cross-contract account dunning), the system does not check the authorization group. The system issues a message informing you of how many dunning notices are not displayed due to missing authorizations. Using the authorization object F_KKDU, the system checks the dunning history for authorization for the activities Set Next Dunning Level and Reverse Dunning Notice.

Activities

...

Choose one of the following paths:

Role
Business Partner Account Information
(SAP_FI_CA_PARTNER_ACCOUNT_INFO) ® Dunning History

SAP Menu
Account
® More Information ® Dunning History

The initial screen for entering selection criteria appears, that is, for selecting the business partner, contracts, contract accounts, and so on for which you wish to display the dunning history.

Enter the data required for selection.
To display dunning notices that have not been executed successfully, in the field Selection by Print Date, enter Only without Print Date as selection parameter.

If required, enter the display variants for the header and line item.

Choose Continue.

All the dunning notices (dunning headers) that match the selection criteria you entered are displayed.

To display the separate line items (dunning items) that make up the dunning notices, place the cursor on the relevant dunning notice and doubleclick on the column Counter or select the button Display Dunning Items.

All the dunning notice items are displayed. You can display the relevant documents for each dunning header and dunning line item (see Displaying Documents for Dunned Items). On the detail screen Dunning History: Dunning Items, you can use the object services to display the business objects linked to a dunning notice. If, for example, when you print a dunning letter you have automatically created a customer contact, or you have created a customer contact manually, and this customer contact contains an object link to the dunning notice, you can use the object services to display the linked customer contacts. You can hide the key fields that are the same for all dunning items in a dunning notice using a display variant.

Note for the Industry Solution Insurance

You can also display the contract-related Insurance Dunning History (see Displaying the Insurance Dunning History).