Using the Dunning Program 

Purpose

You can use the dunning program to dun outstanding receivables. The requirements of the different application areas or industries may be very varied, and so the dunning program offers numerous events with which application-specific and customer-specific requirements can be fulfilled. The dunning run is executed in parallel and is therefore suitable for processing large quantities of data.

Prerequisites

You have made the system settings (see Contract Accounts Receivable and Payable ® Business Transactions ® Dunning Notices).
Before starting a dunning run, you have brought all postings up to date. This means that you have posted all existing payments and run the Automatic Clearing program successfully (SAP Menu: Periodic Processing ® For Contract Accounts ® Automatic Clearing). This ensures that items that have been paid are not dunned.

Process Flow

You can specify the frequency in which dunning runs are to be carried out. A dunning run comprises the sub-processes dunning proposal run and dunning activity run.

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       1.      The dunning proposal run determines all items due for dunning together with their dunning levels, and summarizes them in a dunning grouping (see Creating Dunning Proposals).

Dunning proposal run

       2.      The results from the dunning proposal are then processed in the dunning activity run (see Executing Dunning Activities). The system first determines the dunning activities that are necessary according to the dunning levels of the items due for dunning, and then carries them out.

Dunning Activity Run

Result

A dunning run creates, for example, correspondence, a note to an accounting clerk, charges or interest postings, or updates the dunning history and dunning activity history.