Dunning Activities 

Definition

Actions that are carried out when a dunning notice from a specific dunning level is created. You define interfaces for dunning activities by specifying a function module. Possible dunning activities include the creation of a dunning letter, the creation of a note to a clerk, the submission of items to a collections agency, or starting a workflow. The dunning procedure defines which dunning activities are carried out.

Use

You can define any number of dunning activities that you then assign to the dunning levels of a dunning procedure (see the IMG structure for Contract Accounts Receivable and Payable ® Business Transactions ® Dunning Notices ® Configure Dunning Activities).
You can assign one dunning activity to different dunning levels in different dunning procedures. Different dunning activities can be assigned to a dunning level (see the IMG structure Contract Accounts Receivable and Payable ® Business Transactions ® Dunning Notices ® Configure Dunning Procedure).
When you carry out the dunning activity run, the system calls the function modules defined for the activities for every dunning level (see Executing Dunning Activities).
If you want to calculate and post interest and charges using a different method to the standard, you can define your own dunning activities.

Structure

In the dunning activity key, you specify the name of the dunning activity, an activity category, and the name of the function module that executes the activity. You can also define application forms for activities that support the printing of forms from the Print Workbench (see Defining Forms with the Print Workbench).

Integration

A dunning activity is a component of a dunning level in a dunning procedure.
The function modules for correspondence dunning activities use a different interface to the function modules for dunning activities for dunning open items.