You can use this function to:

• Cancel a dunning run completely
• Reset all entries in a dunning proposal for which there were errors in the dunning activity run

A dunning activity run was not executed correctly (for example, it was executed with an incorrect issue date) or individual items in a dunning activity run were not posted successfully (for example, because individual business partners were locked by a parallel process).

The system resets either the whole run or the items that were not successfully posted and flags the relevant entries in the dunning history as being reversed. The system determines and resets the charges and interest posted during the dunning activity run and resets the creditworthiness for the customer in question.

The reversed entries in the dunning history are not included in the dunning level determination for the next dunning proposal run.