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 Adjustment of Stock Transport Order Quantity Difference


During a stock transport, there are periodic differences between the numbers you are expecting in the receiving warehouse and the actual numbers that are received on dock. When there is a difference, you can identify its cause as either:

  • Carrier Responsibility

  • Shipper Responsibility

Depending on which option you select, the system will perform different actions, each with the result of adjusting the stock numbers and possibly triggering required follow-up actions for billing corrections or stock updates in the sending warehouse.


  • SAP EWM manages both the sending and receiving facilities.

  • You have changed the settings for the Proof of Delivery (POD) data update in the customer master and at delivery item category level.

Process Flow

  1. In the warehouse, the system posts the Goods Receipt . If there is a difference between the actual and expected quantity, the system issues the warehouse staff an appropriate exception code:

    • Carrier Responsibility

    • Shipper Responsibility

  2. The final goods receipt is confirmed in the ERP system, including the exception code.

  3. The ERP system calculates the difference between the original order and the actual delivery quantity.

  4. For an intra-company transfer, the system corrects the stock in transit inventory.

    Note Note

    In a cross-company transfer, there is no stock in transit inventory.

    End of the note.
  5. The options for follow-up functions depend on the reported exception code.

    Carrier Responsibility

    The difference is posted to consumption (underdelivery) or receipt without reference (overdelivery).

    You can issue an invoice manually (a credit for an overdelivery or a debit for an underdelivery) and the system takes no further action.

    Shipper Responsibility

    The system updates the approved POD quantity with the actual received quantity of the sending warehouse’s previous outbound delivery. This POD data serves as the basis for additional billing documents that may be required.

    In this case, the system posts the difference (the “delta” quantity) to a dummy storage location called Proof of Delivery (POD), a location capable of storing negative inventory numbers. From there, the system sends the delta quantity to the responsible SAP EWM managed warehouse’s Pending Claim Quantities (PCQ).

    For more information on Shipper Responsibility , see Adjustment of Shipper Responsibility Differences and Quantity Differences .


The system has resolved the differential quantities and the inventory numbers are correct at both the shipping and receiving locations.


The following illustrates the system’s actions when Shipper Responsibility is the cause of the quantity difference.

  1. Plant A requests 100 of item X from Plant B.

  2. Plant A plant receives 80 of item X.

  3. The receiver at Plant A chooses Shipper Responsibility .

  4. The system sends the delta to the POD (a dummy storage location) in the sending plant.

  5. The system updates the POD data and settles the difference between the company codes to which the plants are assigned.

  6. The system sends the delta from the POD to the PCQ of the shipping warehouse in Plant B, managed by SAP EWM.

  7. SAP EWM adjusts the stocks in Plant B automatically after the receiving warehous has accepted the quantity difference.

  8. The receiving warehouse can initiate a manual count to confirm the quantity difference.

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