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Object documentation Function Modules for Claim-Specific Activities Locate the document in its SAP Library structure

Definition

In addition to the standard activities, Claim Management offers a number of claim-specific activities in the action box., When you carry out one of these activities, the system documents the fact as either an Structure link action or a Structure link task in the appropriate tab page.

Use

The following activities are available:

Activity

Type

You Require This Function Module:

Business Documents

You link a business document to a claim, and have the option of jumping from the claim to the business documents in change or display mode.

Note that, when creating a claim, you can only link it to a business document if you chose early number assignment in customizing.

Action

To link:
PS_CLAIM_LINK_TO_BDN

E-mail or fax, no attachment

You enter an e-mail or fax, in which the system automatically records the most important data and long texts for the claim.

Note that you cannot attach anything to this e-mail/fax.

Task

To create:
QM06_FM_TASK_CLAIM_SEND_PAPER

To save:
QM06_CLAIM_SEND_PAPER_STEP2

To trigger the follow-up activity:
QM06_CLAIM_SEND_PAPER_STEP3

Create claim

You create a new claim from your existing one.

Task

To create:
CLAIM_TASK_CREATE_CLAIM

To trigger the follow-up activity:
CLAIM_TASK_CREATE_CLAIM_STEP2

Create simulation version

You switch from the claim to creating a project simulation version.

Task

To create:
CLM01_CREATE_SIMUL

To trigger the follow-up activity:
CLM01_CREATE_SIMUL_STEP2

 

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