1. Call up the service order with quotation in the change mode.
2. Choose Order ® Functions ® Accept quotation.

The system releases the quotation and the generates a billing request. The service order obtains the status QUAC (Quotation accepted).

The billing request has the following significance:

– In Sales, a quotation is first considered as accepted when a sales order has been created for a quotation. Upon quotation acceptance, the system creates the sales document that you have specified in the dynamic item processor profile.

– If you perform resource-related billing, the billing request has no further purpose.

– If you perform flat-rate billing, you create the subsequent billing document on the basis of this billing request.

3. You process the service order and confirm, for example, the costs.

Document Flow