Process Flow (QM-CA-CG Quality Certificates) 

Prerequisites

Your customer requires a certificate for a product in a certain situation. The customer must have authorization to do this. This means, you must assign them a customer number and a password for your SAP system. The customer is thereby identified by your system.

Batch Selection

The customer has information to help select the correct product or batch. He can limit the selection of batches using the following criteria:

·        Assignment of the product to a material group with WWW authorization.

·        Specification of a search string.

You can search for a material by entering an * or a +. The + represents a character and the * any character string.

If the customer enters mat*, the system will find all materials beginning with “Mat”.

You can limit or re-sort the list of materials that is displayed by implementing customer enhancements.

·        Batch number

The result of the selection is a list of products with their batches. In addition to the batch identifier, the expiry date is also given. The customer selects a batch from this list.

Certificate Profile Determination and Certificate Creation

A certificate can be created on the Internet if you have maintained all the necessary data in your SAP system. Most importantly, the system must determine a suitable certificate profile for this customer. The certificate is created in the language specified for the customer in the customer master record.

If the system can create a certificate, it is transferred in PDF format to the browser, where it can be displayed in a separate window using the Acrobat Readerä from ADOBE.

The data printed on the certificate is taken directly from the SAP system. This means that if, for example, the values of a batch change, the customer still receives the most up-to-date version.

The depth of the information that the customer sees on the certificate is specified by the certificate profile, which is found automatically. The following are predefined:

·        Which form is used

·        Which data and texts should appear

·        Which characteristics are printed

·        How much information should be divulged for the individual characteristics

The customer can print the certificate on a local printer. If required, he can create additional certificates or another list of batches.

See also:

Application Examples (QM-CA-CG Quality Certificates)