Workset: Sales Support 

Technical name: com.sap.pct.erp.sls.sa_sales_support

Merge ID: com.sap.pct.sales_support

Visibility: This workset is visible in the role for Internal Sales Representative.

 

Use

This workset enables the Internal Sales Representative to create, maintain and monitor sales documents such as quotations, sales orders or contracts.

 

Prerequisites

For more information about technical prerequisites, see Technical Description and Configuration Information.

 

Features

This workset consists of the following worksets:

·        Overview

This page informs the internal sales representatives about their current workload in the area of sales support, current documents and so on. This workset consists of the following iViews:

¡        Incomplete documents

¡        List of billing blocked orders

¡        List of delivery blocked orders

¡        Expiring documents

¡        Completed documents

·        Inquiries

This workset contains the transactions for inquiry maintenance. This workset consists of the following iViews:

¡        List Inquiries

¡        Display Inquiries

¡        Change Inquiries

¡        Create Inquiries

·        Quotations

This workset enables an internal sales representative to maintain quotations. This workset consists of the following iViews:

¡        List Quotations

¡        Display Quotations

¡        Change Quotations

¡        Create Quotations

·        Sales Orders

This workset provides the Internal Sales Representative with access to transactions for order maintenance. This workset consists of the following iViews:

¡        List Sales Orders

¡        Display Sales Orders

¡        Change Sales Orders

¡        Create Sales Orders

·        Sales Contracts

This workset enables an internal sales representative to maintain contracts. This workset consists of the following iViews:

¡        List Sales Contracts

¡        Display Sales Contracts

¡        Change Sales Contracts

¡        Create Sales Contracts

·        Scheduling Agreements

This workset enables an internal sales representative to maintain scheduling agreements. This workset consists of the following iViews:

¡        List Scheduling Agreements

¡        Display Scheduling Agreements

¡        Change Scheduling Agreements

¡        Create Scheduling Agreements

·        Billing Documents

This workset enables an internal sales representative to monitor billing documents. This workset consists of the following iViews:

¡        List of Billing Documents

¡        Display Billing Documents

For more information about these iViews, see the relevant iView documentation.