Claim Activity (SAP Library - Claim Management)

Claim Activity

Definition

Completed action or recorded information documented during the processing of a claim.

Note

The main difference between an activity and a task is that an activity does not have a status and cannot be assigned to a partner. The activity is used strictly for documentation purposes.

Use

The following entries are possible for each activity:

A key for the activity performed and a short text that can be changed
Start and end of the activity
Quantity factor (for example, if an activity consisted of sending three units of a material to a laboratory for testing, you can enter the value "3" for the quantity factor)

You can enter data for an activity on two different screens with varying degrees of detail.

Overview screen
Detail screen

For more information, read Entering Activities.

Note

The documentation for processing activities contains a note explaining how to create an activity for a notification item. This is not possible in claim management because a claim does not recognize items. In claim management an activity refers to the entire claim.