Incoming Payments from Payment Service Providers  

 

Purpose

In some countries, customers of telecommunications and utility companies can pay their bills with a payment form at payment service providers as well as to the company concerned. The payment service providers are called external payment collectors below, and include post offices, banks, or chain stores (convenience stores/CVS). After receiving the payment, the external payment collector settles with the company to whom the liability was due.

Prerequisites

Activate the processing of incoming payments by third parties by setting the indicator Payment via External Payment Collectors in the Implementation Guide for Contract Accounts Receivable and Payable under Basic Functions ® Postings and Documents ® Basic Settings ® Maintain Central Posting Settings.

You make the system settings for processing payments collected by external payment collectors in the Implementation Guide for Contract Accounts Receivable and Payable under Business Transactions ® Payments ®Incoming/Outgoing Payment Processing ® External Payment Collectors.

Procedure

Once an external payment collector has received payments from customers, it first sends a file with advance information to the company to whom the payment belongs, and then a confirmation file. The following business processes then take place in the company:

...

       1.      Transfer of advance information with the payments collected
The payment data is transferred using payment lots. The open receivables are cleared using the payment form number provided to the customer on the invoice and contained in the file for the payment. It is used for payment assignment.
The receipt of the payments contained in this file is not guaranteed. When the data is transferred, the payments reported receive the status Unconfirmed.
Dunning and interest calculations for open items are based on the date of the advance payment information.

       2.      Transfer of the confirmations of the payments contained in the advance information
The payment data is transferred from the confirmation file with the program RFKK_CVSPAY_CONFIRM (SAP menu: Payments ® External Payment Collectors ® Transfer Payment Confirmations). After the transfer, the receipt of the payments is guaranteed and the payments receive the status Confirmed in the system. The program creates exceptions for payments that fulfill the following criteria, and you can process these exceptions later in a clarification list:

¡        There is no advance information for the payment.

¡        The payment has already been confirmed.

¡        The payment has already been recalled.

¡        The payment amount is not correct.

In the file with the confirmations, a payment collector can also provide information about payments notified that have been called back or correct payment information. In these cases, the advance notification is reversed. The company does not receive a payment. Payments called back are processed in returns lots.

       3.      Clarification of exceptions created during the transfer of confirmations (SAP menu: Payments ® External Payment Collectors ®Clarification of Payments Transferred).

       4.      Calculation of stamp tax and commission
At the end of the month, the external payment collector bills the company for the stamp tax and commission. Using program RFKK_CVSPAY_EXAM, you can compare the receivables contained in these invoices with the payments posted and confirmed in the system.

In the account balance display, the items reported and confirmed by external payment collectors have the icon  with the quick info Payment Notified by External Payment Collector.

Post offices and banks only transfer one file with confirmed payments. The payments are posted with payment lots. Since the payments have already been confirmed, the stamp tax due is calculated automatically. This means that you do not have to transfer the payment data separately with program RFKK_CVSPAY_CONFIRM. The stamp tax and commission are also billed separately. Again, you can use program RFKK_CVSPAY_EXAM to compare the data.

Make sure you read the report documentation.

In the following events you can influence the processing of payments from external payment collectors:

·        0020: FKK_EVENT_0020_CVS (industry-specific)

·        1500: FKK_SAMPLE_1500

·        0110: FKK_CLEARING_PRPOSAL_0110_CVS (customer-specific)

·        0242: FKK_EVENT_0242_CVS (industry-specific)

Define the required installation-specific function modules in the Implementation Guide for Contract Accounts Receivable and Payable under Program Enhancements ® Define Customer-Specific Function Modules.