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Process documentationService Quotation in Sales and Distribution Locate the document in its SAP Library structure

Purpose

You use a service quotation to record the terms and conditions under which you offer a particular service to a customer.

Process Flow

  1. You create a service quotation directly.

    2. In the Sales menu choose Quotation ® Create. In the standard system, quotation type AS has been defined for service quotations in SD.

  2. Enter the service material in the service quotation item.

    3. This item can only be assigned the quantity 1.

  3. When you enter an item in the service quotation, the system automatically creates a service order in the background.

    4. The requirements class and the strategy group for the material control this. You can display the service order from the Procurement screen for the schedule line.

  4. The system proposes the billing form and the dynamic item processor profile for the item from the item category.
  5. Costing calculates the costs for the service on the basis of the task list in the service order. It enters the costs in the service quotation as an EK01 condition.
  6. You can calculate the final price in one of the following ways:
  1. When the customer has accepted the service quotation, you create a sales order with reference to it.

    2. The link to the service order is copied into the sales order.

  2. Once the service order has been completed, you perform resource-related billing.
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