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Component documentation TradingContract@Net Locate the document in its SAP Library structure

Purpose

The Internet application TradingContract@Net enables your customers to communicate with your trading company over the Internet. A customer can send inquiries to you company relating to various products, at any time of the day and regardless of different time zones.

If the customer sends an inquiry over the Internet, the data is automatically adopted in the SAP System of your company, and there can be processed by the person responsible. As soon as the person responsible has found a suitable supplier for the product in question, he/she enters the information in the form of a quotation. The customer can use the Internet application to display the quotation, and if necessary react by sending a second inquiry. In this way, you set up a process of negotiation with the customer company, which comes to an end when the customer accepts or rejects a quotation.

Note 

Quotations that you send to the customer and inquiries that you receive from the customer correspond to trading contracts with the status open in the SAP System. In the Internet application, trading contracts with this status are described as inquiries or quotations, depending on whether they were last changed by the customer or an employee of the trading company, to make it clear that they are not yet binding. Only when the customer accepts a quotation is the trading contract created for this binding, that is to say, follow-on activities such as the creation of a purchase order and sales order are triggered (see also Tab Pages).

Implementation Considerations

To be able to directly exchange data between the Internet application and your SAP System, you must use SAP Trading Contract.

Features

For further information, see Exchange of Information Between Customer and Trading Company.

You can inform your customers by e-mail (for example) of changes to trading contracts or of new quotations you have received.

For further information, see Message Determination for the Trading Contract and Sending Messages by E-Mail .

SAP Business Workflow is used to inform the person responsible of inquiries that are received.

For further information, see Trading Contract Workflows.

For further information, see Working with the Trading Contract Internet Application.

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