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Workset: Overview 
Technical name: com.sap.pct.erp.sls.sa_suppoverview
Merge ID: com.sap.pct.sales_support.overview
Visibility: This workset is visible in the workset Sales Support in the role for Internal Sales Representative
This workset informs the internal sales representatives about their current workload in the area of sales support, current documents and so on. This includes information on the following:
· List of backorders
· Incomplete orders
· List of blocked orders (blocked for delivery, blocked for billing)
· Expiring and expired contracts
· Expiring and expired quotations
· Incomplete inquiries, quotations and contracts
For more information about technical prerequisites, see Technical Description and Configuration Information.
This workset consists of the following iViews:
· List of Incomplete Documents
· List of Billing Blocked Orders
· List of Delivery blocked Orders
· Expiring Documents
· Completed Documents
For more information about these iViews, see the relevant iView documentation.
