Processing Returns (SAP Library - Warehouse Management System (WMS))

Processing Returns

Purpose

Using this process, you can put rejected goods from a return back into your warehouse.

Prerequisites

You have created and released a return for a complaint.

For more information, see Creating Returns.

You have flagged the item category for returns deliveries as relevant for picking in the Customizing for Shipping under Picking ® Define Relevant Item Categories.

Process Flow

You create a returns delivery for the return.

Note

If you use Handling Unit Management (HUM) and you want to put away the goods in a HU-managed storage location, pack the goods.

You create a transfer order based on the (returns) delivery.

When the transfer order is created, the system determines the destination bin for the material to be putaway on the basis of predifined putaway strategies.

You put away the goods and confirm the transfer order.

You post the goods receipt for the (returns) delivery.