Delivery Processing 

Use

A delivery represents the actual materials and quantities that were physically delivered to the customer. SAP Mobile Direct Store Delivery supports two delivery scenarios.

·        Delivery of pre-sold orders – In this scenario, deliveries with planned materials and quantities are downloaded to the mobile device. The sales representative can add or changes delivery items as needed so that the delivery reflects the actually delivered quantities. New items can either represent outbound or return items. The number of the delivery on the mobile device is the number of the downloaded delivery.

·        Delivery without pre-sold orders – The sales representative can create new deliveries for a customer visit. In this scenario, the sales representative first enters the delivery date and the PO/reference number and then adds individual items. The mobile device delivery number is the number assigned according to the document numbering routine of the mobile device.

Confirmation

When the delivery is complete, the customer has to confirm the delivery. The customer master record determines how a delivery is to be confirmed. The POD/Invoice Indicator field specifies whether the customer receives a printed Proof of Delivery (POD) or an invoice. If the sales representative confirms a delivery for a POD customer, the system prints a POD and sets the delivery status to Confirmed. If he confirms a delivery for an invoice customer, the delivery status is set to Confirmed and the invoicing routine is triggered.

Confirmation also updates the on-truck inventory balances to reflect the delivered or returned quantities. The mobile device prevents the sales representative from delivering more products than can be found on the truck

Negative inventory is not supported.