Archiving 

Use

You can archive completed and paid warranty claims (that you only require for reporting and displaying history) in the background and thus reduce the load on the database. In this way you can improve performance when searching for and processing current claims.

SAP makes no particular recommendations as to when warranty claims should be archived since warranty claim processing can be used very flexibly and therefore the business requirements can be very different in this respect.

Integration

SAP Standard Archiving serves as the basis for archiving warranty claims.

You can find further information in the standard documentation under Introduction to Data Archiving (CA-ARC).

Prerequisites

The warranty claims have been defined as relevant to archiving.

You can only set the archiving indicator automatically in mass processing via action TAR1. You can remove it again via action TAR2. Neither of these actions can be seen in the action box, can therefore not be triggered manually. Warranty claims that have been defined for archiving cannot be changed. They can only be displayed.

Features

·        Transaction WTY_SARA is used to write archiving data. This transaction corresponds to the standard transaction SARA. The archiving object is WTY_CLAIM. There is only a limited technical display for reading the archiving data in this transaction. The application-specific transaction WTY_ARCHIV offers a better display of the archived warranty claims.

·        The system checks the following authorization objects: C_WTY_OBJ and C_WTY_STAT.

·        The following data is archived:

·         Header/version/item data

·         Long texts

·         Recall objects

·         Recall history

·         Pricing data

·         Messages

·         Change documents

·         Relationships to measurement documents

Customer fields are automatically archived as well. The documents associated with the warranty claim (credit memo/debit memo, measurement documents, sales orders etc.) and warranty object master data (installation, equipment etc.) are not archived.

·        Each archiving run is logged by the system.

·        You can also execute archiving in test mode.

Archived warranty claims cannot be reloaded/restored.

Activities

·        Choose transaction code WTY_SARA in order to archive warranty claims. Choose WTY_CLAIM Warranty Claims as object name in the initial screen. You can select according to claim number, claim type and plant.

·        Enter transaction code WTY_ARCHIV in order to display warranty claims. You can select according to claim number or object. If you select according to claim number, you can only display this one claim. If you select according to object, you can see all the claims for the object at the same time.

In the upper part of the screen you only see the header data for the archived claims. In the middle of the screen you see the version data for the claims. It is best to sort the data according to claim number and claim version. In the lower part of the screen you see the item data for the claims. It is best to sort the data according to claim number, version and item.

You can display the long texts for the header, version and item with . By choosing  Recall Objects in the header data screen (upper screen) you can see the list of recall objects. By choosing  Change Documents in the header data screen (upper screen) you can see the change documents that have been archived as well. By choosing  Pricing Conditions in the item data screen (lower screen) you can see the price determination screen on item level.