Use resource-related billing to invoice the customer for the actual costs incurred by the repairs.

When the service technician completes the service order for a repair sub-item, he records information on the costs incurred (for example, materials used or labor hours worked). When resource-related billing is initiated, the system creates separate dynamic items for each type of cost incurred. On the basis of these dynamic items, the system creates debit memo request items and enters them as actions in the repair order. This is controlled by the resource-related billing transaction and not the repair procedure.

Make sure that:

• The billing form for the repair request item is set to 02 (costs incurred).

• A dynamic item processor profile has been assigned to the repair order (Sales B screen for the item).

The following item categories are defined in the standard system in Customizing for debit memo request items in the repair order:

• IRIN - Relevant for billing
• IRNI - Not relevant for billing

In the repair order, the system determines the appropriate item category for the debit memo items on the basis of the item category usage and the item category of the higher level item.