Task (SAP Library - Notifications (CA-NO))

Task

Definition

Activities that describe the planning and organizational aspect within a notification. Using tasks, you can plan the way in which various people work together to process the notification and perform the activities within a specified period of time.

A task can relate both to the notification headers to the individual items. They can have different statuses.

Note

In an internal problem report, a task might consist of a follow-up action that notifies the author of the notification of production-related defects.

Use

The task data in a notification is displayed in varying levels of detail in the:

Task overview

Task detail screen

The task overview and detail screens are the same for all notification types.

You can enter task data for the notification header and for individual notification items. The tasks:

For the notification header are also referred to as "immediate tasks." These tasks usually provide a "quick fix" for a problem requiring immediate attention.

For notification items are also referred to as "corrective tasks." These tasks usually provide final solutions that will prevent the problem from reccurring.

For each task, you can enter the:

Key for the task to be performed and a brief instruction of how the work is to be performed

Planned start and end dates for the task

Note

When the system calculates the task deadlines, it uses the plant-specific factory calendar to calculate the dates. This means that the dates are calculated on the basis of the number of working days defined in the factory calendar.

Task status

Integration

If the appropriate data is maintained in Customizing, the system can trigger certain follow-up actions on the basis of the task code (for example, printing a paper or calling up a certain SAP function). You can determine these follow-up actions in your company individually (see Follow-Up Actions for Tasks).