SAP Mobile Direct Store Delivery 

Purpose

SAP Mobile Direct Store Delivery (MDSD) is an optional component in a Direct Store Delivery scenario. The application runs on mobile devices and you can use it as an alternative to having your sales representatives write all data down on paper while they are on their tour and enter it into the system when they return to the warehouse.

Implementation Considerations

In order to use the mobile application, you have to first install the backend system and make all relevant Customizing settings.

Integration

Data upload to the backend system at the end of the tour triggers the following:

·        Errors are monitored

·        Balances are settled

·        Sales documents, financial postings, and materials movements are updated

Upon completion of these processes, final billing can be processed. Invoices that were created in the backend can be issued to customers on site from the mobile device. Customers who have not received their invoices on site receive them later.

Features

MDSD supports sales representatives with the following tasks:

·        Processing a tour of customer visits

·        Tracking vehicle merchandise and cash inventory

Other tasks depend on their respective roles.

The Route Accounting functionality allows sales representatives to do the following:

·        Checking materials out of the warehouse

·        Making deliveries

·        Checking in returned materials and collected payments upon return to the warehouse

·        Balancing and settling materials and payments

Sales representatives can log all tour-related activities using mobile devices. During a tour, they typically do the following:

·        View a list of all visits and perform the activities that are necessary for each visit, that is sales, delivery, invoice issuing and cash collection

·        Rearrange the order of the visits and create new unplanned visits, if necessary

·        Update the customer’s status with a reason code that indicates why a visit could not be performed

·        Adjust quantities during the actual delivery process, if necessary

·        Collect returns

·        Issue invoices

·        Collect payments and issues payment receipts

Material and cash shortages are usually charged to the sales representative.