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Control 
Warranty Claim Processing uses the following control elements:
· Warranty claim types for defining processing
· Pricing for the items of a warranty claim version
· Message Determination for printing credit memos and sending warranty claim IDocs to the business partners involved
· Revenue Account Determination for determining G/L accounts that are posted in FI when credit memos are created for the claimant and debit memos for the reimburser.
· CO account determination for determining the CO account assignment objects that are posted in CO at the same time as the FI G/L accounts.
· Copying control for copying warranty claim versions
· VSR checks for the substitution and validation of fields in the warranty claim
· Action controls for linking actions and processing statuses in an action matrix
