Reviewing and Releasing Credit Holds 

Use

To ensure quick and effective processing of credit holds, the SAP standard system offers your credit personnel a working environment that can be tailored to your own needs.

Credit personnel can call and process overview lists of the blocked orders and deliveries. For checking purposes, you can also see released documents.

Features

Selection

You can use the following criteria to search for documents:

·        Credit control area

·        Next shipping date

·        Credit account

·        Risk category

Standard Variants

The standard provides different report variants for credit personnel to process sales documents:

Report Variants

Function	Program Name	Menu Path
Processing Blocked Sales and Distribution Documents	RVKRED02	Logistics ® Sales and Distribution ® Credit Management ® Exceptions ® Blocked Sales and Distribution Documents
Processing Released Sales and Distribution  Documents	RVKRED03	Logistics ® Sales and Distribution ® Credit Management ® Sales and Distribution Documents ® Released
Processing All Sales and Distribution  Documents	RVKRED01	Logistics ® Sales and Distribution ® Credit Management ® Sales and Distribution Documents ® All

 

Output

You get a list of all documents that meet your selected criteria and that you are authorized to process. You can sort this list by specific criteria and set up the way in which it is displayed.

Activities

In the output list, you can review the credit situation of any customer and, according to credit policy, decide how to continue processing the sales and distribution documents.

You now have the following options:

·        Grant the credit and release the sales and distribution document

·        Reject the credit and cancel the sales and distribution document

·        Forward the blocked sales and distribution document to another processor

·        Recheck the blocked sales and distribution document

·        Reassign the blocked sales and distribution document and specify a new sequence of blocked sales and distribution documents. This enables you to give priority to and release several documents with a low document value until their credit limit is completely used up, instead doing so for a single document with a high document value that has already exceeded its credit limit.

After you carry out a particular task (for example, releasing a document), the system displays a processing status in the column to the left of your list.

In the output list, the following functions are possible:

·        Go to information relevant for credit, for example, credit control data, credit master record

·        Process the sales and distribution document

You can prevent changes from being made to a blocked sales and distribution document until it is released from the credit viewpoint. To do this, maintain message 134 in sales Customizing at Sales ® Sales and Distribution Documents ® Define Variable Messages. In the Type field, choose “Error“. In this case, you cannot make changes from the list.

Special Features When Using SAP Credit Management

When you use SAP Credit Management (FIN-FSCM-CR), pay attention to the following special features:

·        The output list additionally displays the status of the credit check from SAP Credit Management (field CMPS_CM).

·        The fields filled with credit-relevant master data from FI/SD Credit Management are hidden in the output list.

·        Credit-relevant master data maintained in the connected FSCM system (for example, risk category) is displayed but cannot be changed in the ERP system.

For more information about SAP Credit Management(FIN-FSCM-CR), see SAP Credit Management (FIN-FSCM-CR) .