Yolu can use the Sales Support Monitor to create lists of sales activities and sales promotions. You can use the lists to:

• Create direct mailing campaigns or sales activities

• Perform crossmatching (checking for unnecessary sales activities)
• Perform telesales or telemarketing activities

Partner information such as contact person, partner function and customer class can be taken into account in the selection process. When you specify a customer and a contact person as selection criteria, the system selects sales activities which contain both the customer and the contact person.

Address lists can also be included in the selection process

You can define dynamic selections in addition to the selection criteria in the selection report. For the dynamic selection, you can select any number of fields from the following sources and define a value for them:

• Sales activity
• Partner screen in the SD document
• Sales area data in the customer master
• Contact person screen in the customer master
• SD document flow

You can create lists such as the following:

• Open sales activities for a particular contact person
• All sales activities for customers assigned to the class 'major customers'

You can store your selection criteria in a selection variant. In the selection variant, you can control which fields appear on the selection screen.

You can manipulate the display of the list manually or using display variants. You can use all fields from the:

• Sales activity
• Direct mailing
• Business partner master record

You can store the display of the list you create either as a standard or user-specific display variant. You can also define this variant as the initial variant for displaying lists in Sales Support.

You can perform the following new functions:

• Sort in ascending or descending order
• Search for particular values in the list
• Save the list in the report tree, to an office folder or to an external file
• Branch to a sales activity and change it

• Branch to SAPoffice