Master Data 

You require the following master data in Warranty Claim Processing:

·        Materials for the warranty claim items

·        Warranty objects (equipment, functional location, installed base, serial number, also vehicle)

·        Partners (claimant/customer, reimburser/vendor)

·        Partner profiles for sending IDocs

·        Master warranties for the warranty check

·        Reference objects for entering version-specific measurement readings in the warranty claim

·        Condition records for Output and Message Determination, Pricing, and Account Determination

·        Catalogs for defect codes, labor values and external services