Customer Programs (Infotype 0475) 
Definition
In infotype 0475 you enter information on customer programs to assign the customer programs to the traveler. Customer programs are agreements made with travel service providers (airlines, car rental companies, and hotel chains) that can be applied during availability queries or online booking.
Use
The infotype Customer Programs is only entered in connection with Travel Planning. You do not have to create and edit this infotype.
The information about the customer programs in which a traveler participates is sent to the provider during online booking from the SAP system, and is taken into consideration by the provider if capacities allow it.
To assign different customer programs to a traveler, you need to create the infotype 0475 Customer Programs multiple times. When you create a new customer program, the existing customer programs are not overwritten.
This only applies to the customer programs. For flight, hotel and car rental preferences, an existing infotype is time-restricted when you create a new infotype.
Structure
The infotype Customer Programs consists of entries regarding:
● Travel service provider category
● Travel service provider
● Customer program
● Customer number
Integration
Which customer programs you can select in infotype 0475 is defined in Customizing. To create and define customer programs, see the Implementation Guide (IMG) for Travel Planning under:
● Travel Planning ® Master Data ® Travel Service Providers ® Flights ® Define Customer Programs of Airlines
● Travel Planning ® Master Data ® Travel Service Providers ® Hotels ® Define Customer Programs of Hotel Chains
● Travel Planning ® Master Data ® Travel Service Providers ® Car Rentals ® Define Customer Programs of Car Rental Companies
● Travel Planning ® Master Data ® Travel Service Providers ® Define Agreements Between Travel Service Providers on Customer Programs
See also: