Visit Control 
Use
You use visit control in the Direct Store Delivery component to plan and execute periodically recurring customer visits in the logistics process.
Visit control consists of visit plans and visit lists, and how they are used and integrated into the supply chain.
Visit plans are used for long-term, strategic planning. In visit plans, you group together customers that you want to visit or make deliveries to in one tour. You can assign drivers and vehicles, among other things, to visit plans. In a visit plan, you can maintain set non-appointments for every assigned customer. This simply states a time when the customer should not be visited or have deliveries made.
The system creates visit lists for set days from these strategic visit plans. If necessary, you can adjust these manually and can use them in operational business.
You use the following visit lists:
· In logistics for planning shipments
· In sales for controlling visits
Visit control defines in which order the driver will visit or deliver to the group of customers entered in the visit plan/list for a particular day. If you want to manually change the given order you must take the following into consideration:
· Visiting and opening times
· Geographical location of customers
· Periodicity with which customers are contacted (for example, on Friday once a fortnight)
Visit control is aimed at two user groups with different roles:
· Individuals (roles) who create and manage, or can view, visit plans and visit lists:
¡ Strategic planner
¡ MRP controller
¡ Administrator in sales-office-based personnel
¡ Order entry administrator
· Individuals (roles), for whom visit lists can be created:
Implementation Considerations
If you want to include electronic maps in visit control, you must implement and use a graphical information system (GIS) from an external provider using the Internet Graphic Server (IGS).
If in the Customizing table Activate Sales Area Processes you have set the identically named indicator, the system creates the visit plan or visit list in dependence on the sales area. The system checks whether the assigned customers have been created in the specified sales area.