Managing Queues 

Use

The Queue Manager allows you to monitor the status of interactive forms received and change this status as required.

Integration

The Queue Manager explicitly handles interactive forms received through an asynchronous connection. In this process, the Queue Manager uses those adapters that you edited with the function Configuring Adapters.

Prerequisites

You have activated the following parameters for the service caf/eu/gp/model in the Visual Administrator.

Important Service Parameters for Interactive Forms

Parameter	Description	Your Setting
mailconnector_start_thread	Switches mail processing of interactive forms on/off	true
formqueue_processor_start_thread	Passes queues to the GP form processor.	true

Features

The overview content depends on the selection that you make at the beginning: under Queue Selection, you can select one of the adapters you edited using the function Configuring Adapters. The overview is divided into the following areas (tabs):

·        Queue Entries

·        Queue Header Data

·        Queue Item Details

·        Queue Item Content

Explanation of the Status Overview

Area	Description
Queue Entries	The system displays those items that have been received or are currently being received through the selected adapter used. The items are identified based on the following fields: ·        ID: unique description of the item ·        Status: current status of the item. See Queue Header Data tab. ·        Date: date on which the item was received
Queue Header Data	Displays the supported statuses of the queue, such as: ·        Status: 2 / Status text: Error ·        Status: 1 / Status text: New
Queue Item Details	This tab contains two overviews: ·        Log Entries ¡        Date ¡        Status ·        Log Entry Details
Queue Item Content	The content of the queue item is displayed.

Activities

...

       1.      Select a queue under Queue Selection.

       2.      The system displays details on the individual queue items received. To change the existing status of a queue item, choose Change Status To on the tab Queue Entries.