Processing a Request in the SAP
System 
Use
You have made one of the following requests using an Intranet/Internal request form:
The request is automatically transferred to the SAP System and assigned to a processor.
Integration
The system creates
a 
message
when the request form is sent. The following functions are available for
processing messages in the
SAP System.
The following jumps to the following activities are available in task processing:
○ Access to the request form
○ Access to the processing transactions in the SAP system
that were set up in Customizing for the related requests.
See Cross-Application Components ® Internet/Intranet Services ® Internal Service Request ® Definition of Scenarios with Specific Customizing ® Request for a Master Data Change (Request for an Adjustment Posting) ® Define Own Scenarios For The Request For Master Data Change (Define Own Scenarios For The Request For Adjustment Postings).
The document flow display is only relevant for the request for an adjustment posting.
Activities
To call up the functions for message processing, in the SAP Easy Access Menu choose Office ®Message.
You can find
additional information about messages in the SAP Library under Cross-Application Components (CA-NO)
® Messages.