Troubleshooting 

The system may sometimes terminate processing of the intermediate document (IDoc) for an invoice sent in by the customer. In this case, no invoice is created in the SAP System. This may happen for the following reasons:

·        You have not made the appropriate Customizing settings for self-billing, as well as the necessary general Customizing settings.

·        There are different values for the internal and external conditions that you have assigned in Customizing.

·        There are different value-added tax indicators.

·        The order referred to in the external invoice is different from the order determined by the system from the delivery.

·        There are different sales units of measure.

·        The customer did not specify a material.

·        There are different sales organizations.

·        There are different currencies.

·        The invoice referred to in the correction document does not exist or has been cancelled.

·        The simulated invoice has no value.

·        The external invoice contains items that the system normally would not copy to a billing document in the SAP System.

·        The external invoice requires an invoice split.