Additional DSD Data: Customer Data 

Use

Using this function you can enter additional DSD-specific customer data in the customer master record. If you choose the tab page Additional Data DSD within the customer master, you can maintain the additional customer data required by DSD.

The system displays the Visit Information tab page and – if vehicle space optimization is active – Vehicle Space Optimization tab pages.

Integration

The DSD-specific customer data is integrated in the customer master of the ERP system.

Prerequisites

To use the DSD-specific customer master data, you need to activate Direct Store Delivery and – if required – Vehicle Space Optimization. For more information, see Implementation Considerations in Direct Store Delivery (Backend).

Features

The following determine the tab pages the system displays:

·        The system displays the Vehicle Space Optimization tab page if the customer is not a driver, and you have activated Vehicle Space Optimization in Customizing.

Enter the customer-specific data that the system requires for an optimization run on the Vehicle Space Optimization tab page.

·        The system displays the Visit Information tab page if the customer is not a driver.

The system displays a selection of appropriate calendar types on the Visit Information tab page. You can see from the calendar when a customer is to receive a delivery, or when visits are scheduled.

The system displays the visit and delivery times in color in the calendar.

If you choose Display Visit Plans or Display Visit Lists, the system branches to the display mode for the visit plans or lists. The system proposes the visit plans/lists in which this customer appears in the next seven days. You cannot process visit plans or lists within or from the customer master.

If the customer is a driver, the system displays the Driver tab page. For more information, see Additional DSD Data: Driver Data.

Activities

Choose the customer’s desired visit/delivery dates.

The system displays the planned visit/delivery times for the customer in a calendar in the customer master on the Visit Information tab page.

You can geocode the customer’s address data on this tab page. The system issues unique coordinates (length and width degree). For more information, see Using Geocoding.

If Vehicle Space Optimization is activated, you can maintain data on the Vehicle Space Optimization tab page, which will influence the optimization algorithm.

You can find system settings for the customer master data in Customizing under Customer.