QM Orders in Notification Processing 

Use

The correction and elimination of quality-related problems usually involve nonconformity costs. When you process a quality notification, you can use a QM order as a cost collector for nonconformity costs. Nonconformity costs can include:

·        Internal failure costs (for example, costs for defects analyses, costs for reworking a defective product, costs for scrap, and so on)

·        External failure costs (for example, warranty costs, costs for investigating customer complaints, costs for processing returned materials, and so on)

Integration

All costs accumulated in a QM order must be confirmed and settled in the Controlling (CO) component of the SAP System.

Activities

In a quality notification, you can:

·        Assign an existing QM order to the notification

·        Create a new QM order and assign it to the notification

See also:

Quality-Related Costs