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Procedure documentation Processing Reference Objects Locate the document in its SAP Library structure

To call up the individual functions in the table, call up the notification in the create or change mode.

Function

Tab page / Pushbutton / Menu path

What you should know

Processing a notification without a reference object

 

The Customizing settings for the standard quality notification types require you enter at least the material when you create a notification.

If you want to create a notification without entering a reference object, have your system administrator make the necessary changes in Customizing for Notification Creation.

Entering a reference object

 

When you create a notification for a customer complaint (Q1), you must enter the reference object "material" in a dialog box before the system displays the notification screen.

For a complaint against a vendor (Q2) or an internal problem report (Q3), you enter the reference objects in the notification.

Changing a reference object

 

You can change a reference object in a quality notification at any time.

If you change the reference object "material," the system may automatically try to select another catalog profile if the new material has a different catalog profile assigned to it. For more information, see Catalog Profile.

Changing the reference object view

Extras ® Settings ® Reference object view

Using this function, you can change the information displayed for a reference object.

You can only change the view if a reference object has not yet been entered.

After saving the notification, the selected setting will be retained for this notification only.

Changing the reference object view

Extras ® Settings ® Ctrl/Default values

Using this function, you can change the reference object view permanently for all notifications of this notification type.

Entering or changing reference documents

 

If you enter or change a reference document (for example, a sales order, production order, or material document) in a notification that was previously saved, the system overwrites the existing document-related data with new information, unless you choose to retain the original data.

Displaying object information

Environment ® Display object

This function allows you to display detailed information for a reference object (for example, the material master record for a material).

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