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Procedure documentationCreating and Processing Quality Notifications Locate the document in its SAP Library structure

To call up the functions for creating and processing quality notifications, proceed as follows:

Function

Menu path

What you should know

Creating a quality notification

  1. Choose Logistics ® Quality management ® Quality notification ® Create.
  2. Enter the notification type and then choose Enter.

Notification types:

Q1 - Customer complaint

Q2 - Complaint against vendor

Q3 - Internal problem

Another dialog box may be displayed before the notification is created, depending on how the quality notifications were customized. If a dialog box is displayed, you may have to enter additional reference information (for example, a material, sales order or delivery).

Creating a user-specific quality notification

  1. Choose Logistics ® Quality management ® Quality notification ® Create.
  2. Enter the notification type and then choose Enter.

To be able to create a user-specific notification, you must specify a user-specific notification type that has been predefined in Customizing.

Creating a quality notification with reference

  1. Choose Logistics ® Quality management ® Quality notification ® Create.
  2. Enter the notification type.
  3. Enter the number of the notification you want use as a copy model and choose Enter.

To reduce the amount of data that you need to enter, you can use an existing quality notification as a copy model. You can use any notification type as a copy model, regardless of the notification type for the new notification.

When you save the new quality notification, the notification you used as a copy model is saved at the same time in the notification. This means that you can later select the quality notifications that were created using certain references.

Changing a quality notification

  1. Choose Logistics ® Quality management ® Quality notification ® Change.
  2. Enter the number of the notification you want to change and choose Enter.

Make the necessary changes to the notification and then save the data.

Displaying a quality notification

  1. Choose Logistics ® Quality management ® Quality notification ® Display.
  2. Enter the number of the notification you want to display and choose Enter.
 

Defining user default values

  1. Choose Logistics ® Quality management ® Quality notification ® Create or Change.
  2. In the notification, choose Extras ® Settings ® Ctrl/Default values

In this dialog box, you can define default values that the system will automatically propose when you create a notification (also see Setting User Default Values).

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