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Creating and Processing Quality Notifications 
To call up the functions for creating and processing quality notifications, proceed as follows:
Function |
Menu path |
What you should know |
Creating a quality notification |
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Notification types: Q1 - Customer complaint Q2 - Complaint against vendor Q3 - Internal problem Another dialog box may be displayed before the notification is created, depending on how the quality notifications were customized. If a dialog box is displayed, you may have to enter additional reference information (for example, a material, sales order or delivery). |
Creating a user-specific quality notification |
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To be able to create a user-specific notification, you must specify a user-specific notification type that has been predefined in Customizing. |
Creating a quality notification with reference |
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To reduce the amount of data that you need to enter, you can use an existing quality notification as a copy model. You can use any notification type as a copy model, regardless of the notification type for the new notification. When you save the new quality notification, the notification you used as a copy model is saved at the same time in the notification. This means that you can later select the quality notifications that were created using certain references. |
Changing a quality notification |
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Make the necessary changes to the notification and then save the data. |
Displaying a quality notification |
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Defining user default values |
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In this dialog box, you can define default values that the system will automatically propose when you create a notification (also see Setting User Default Values). |
