An internal problem report is a quality notification type (Q3) that deals with quality-related problems that originate within one’s own organization.

You can use a notification for an internal problem report to record and process company-internal problems (for example, defects confirmed for a material or product in a production process).

In a quality notification for an internal problem report, you can specify one or more reference objects. A reference object has a relationship to the problem in a quality notification. An internal problem report may include the following reference objects:

• Material / batch
• Production order / run schedule header
• Work center
• Inspection lot
• Serial number
• Device data
• Notification number (field in which you can reference a quality notification that was used as a copy model)
• Reference number (field in which you can assign an external reference number to a notification; for information purposes only)