Workset: Customers 

Technical name: com.sap.pct.erp.sls.sa_cust

Merge ID: com.sap.pct.customer_care.customers

Visibility: This workset is visible in the workset Customer Care in the role for Internal Sales Representative

 

Use

This workset links to the transactions on SAP Internet Transaction Server (ITS) for processing customers. You can use it to display and search for customers, as well as create new ones. You can also use this workset to display sales summary and customer hierarchy.

 

Prerequisites

For more information about technical prerequisites, see Technical Description and Configuration Information.

 

Features

This workset consists of the following iViews:

·        List Customers

·        Display Customers

·        Change Customers

·        Create Customers

·        Sales Summary

·        Customer Hierarchy

For more information about these iViews, see the relevant iView documentation.